We recently moved back home having needed extensive repairs to our property from underlying water damage. Leak Tracers Direct quickly and effectively found the cause of the water damage to our home. They handled our claim directly with the insurer and managed the rebuild for us. We are very happy with the results, many thanks.
This company was recommended to me by a tradesman who detected a leak in my flat. I approached them with some trepidation as it all sounded a bit too good to be true. In no time I was contacted by the Moez Kara (owner) who arranged to visit and survey the flat (site). Long story short, I took a leap of faith and have just signed off the job on time and to spec.
So why haven't I given them 5 stars? Because if you are a little precious about your property and are likely to find dealing with a direct talking no nonsense refurbishment business stressful, perhaps they aren't the business for you. No one is rude but they are in the business of getting things done now now and if you can't keep up then too bad; added to which you have signed a contract that basically says they are doing it their way.
So would I recommend them; yes definitely. The actually foreman I had on site was excellent and very easy to talk to and frankly once I had relaxed and let go of the reigns it all just happened.
So pull your big boy (or girl) pants up and give them a go; just don't wear your pride on your sleeve.
I'm not usually one for reviews but I received probably the rudest, most arrogant calls I've ever had from one of their surveyors. Off the back of this didn't use this company so can't comment on anything to do with their work.
They have expert technology and were able to locate my hidden central heating leak which was buried under my kitchen floor. If not for them I would have had to rip up my flooring all over the house searching for the leak. Instead they were able to pin point the exact location of leakage so I only had to dig up a section of the kitchen floor. They also dealt with my insurance claim and recovered all my costs. You'd be a fool not to use this company!
Super service, wish we had found and used them sooner. Very supportive from start to finish. The team members that we had contact with either direct or via email/phone were helpful and pleasant to deal with and took a lot of stress away by dealing directly with insurance companies and workmen.
Thank you very much for your help! It made a very difficult situation a lot easier to manage with your support on board!