Spiral Cellars

Valoraciones

Incredibly professional and a joy to work with these cellars are brilliant. Highly recommended.
hace casi 1 año
So delighted with the design, service, aftercare and help received from Spiral Cellars. Loved working with Richard, Alice and the talented Heather who planned and designed the finest detail of our beautiful new wine wall and built-in bookcase to perfection. Best of all was the contractor suggested by them - a perfectionist, gentleman and hard working team. Would recommend 100%.
hace alrededor de 1 año
From the first call with Spiral Cellars to the commissioning of our own cellar, I couldn’t have been more impressed with the service provided. An amazing product that has been described by a close friend as a ‘work of art’, which is backed up with the very best of customer service. The whole process was incredibly smooth and went without hitch. The advice from the team who visited our site was invaluable. If you enjoy wine, I would highly recommend.
hace alrededor de 1 año
The spiral cellar installation and commissioning went smoothly despite our house renovations falling far behind the time schedule agreed with Spiral Cellars. They managed to fit around our delayed schedule. The cellar is a beautiful wow factor in our house but above all it is practical. Function is easy, and so far we have had no issues.
hace casi 2 años
Spirals cellars supplied and helped massively with the installation of my fabulous wine cellar. I can not fault them from the initial site inspection through to the delivery and helping instal it. They dealt very quickly with all my architects questions. The guys that came to help instal it were polite and hard working. The quality of kit is superb. The cellar itself looks every bit as good as it does in the brochures and on the website. I really couldn’t recommend them enough. And the cellar really makes the home feel special.
hace casi 2 años
I have called to discuss, put on hold twice. No call back. This company needs to up its game. Then I looked at the reviews!!!
hace casi 2 años
Great product, installed by a team to millimetre tolerances. Worth every penny. I don't recognise this company in the 1 star reviews posted here.
hace alrededor de 2 años
I have worked previously in conjunction with this company in Dublin on several projects. I was typically brought in by the homeowner and my part was the wood flooring installation once the cellar was completed. This was pre Covid. 2 years later I find myself in a conversation with a client of mine who was looking for a cellar idea. So I do what you’d do as a person in business, thought of a company I worked with and rang into the UK office and reconnect. I’ve moved companies in the past year and the contact info for the Ireland rep went with my previous phone. At this point I went to Google, typed in their name and gave them a ring. To my surprise as I introduced myself and explained (in a jolly manner) that I was looking to get back in touch with the Irish rep I was met with the most rude slap in the face of, “Let me stop you there, we don’t accept these kinds of calls, you are required to email us first”. Like…. What???? It was difficult enough to find an easy link to click and call you on, so sorry I didn’t take time to search through all your media to find your terms and conditions of who and who you do not take your calls from. Needless to say, I will not be putting this company forward and I see now why your Google review rating is low, because others have had very similar experiences. I’ll refrain from providing further details here in regards to the project issues on the sites that I worked on as your poor customer service will turn enough people away. Excuse any typos, I’m leaving this via a mobile device. You get the picture though.
hace alrededor de 2 años
rude, ignorant arrogant staff
hace más de 3 años
Absolutely shocking the amount of money in relation to the origination and support is just dreadful. The on-site guys are fantastic but left our drive in a mess the coordination from there site surveyor never sent us the information that was needed so we worked blind most of the time..the job turned out fine but as usual we were promised a warranty pack nothing has turned up and we have a cracked step and guess what no communication... funny when we owed them anything they were great at returning calls....I would not buy from them again..!!!!!
hace más de 4 años
Excellent after sales service.
hace más de 5 años
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